Terms and Conditions
Last updated: June 5, 2026
1. Agreement to terms
These Terms and Conditions ("Terms") govern your access to and use of FindAudiences (the "Service"), operated by DigitalTreehouse LLC ("DigitalTreehouse," "we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
2. Description of the Service
FindAudiences is a research tool that checks whether companies, job titles, and interests you want to target are available in Meta's advertising targeting catalog, returns estimated audience information and match quality, and provides AI-generated suggestions for additional targeting. The Service is for research and planning purposes only.
3. Not affiliated with Meta
FindAudiences is an independent tool and is not affiliated with, endorsed by, or sponsored by Meta Platforms, Inc. or any of its products, including Facebook and Instagram. All Meta trademarks are the property of their respective owners. Availability and audience data are derived from Meta's advertising tools and are subject to change by Meta at any time.
4. Eligibility and accounts
You must be at least 18 years old and able to form a binding contract to use the Service. When you create an account, you agree to provide accurate information and to keep your login credentials secure. You are responsible for all activity that occurs under your account. One subscription is for use by a single account, and accounts may be limited to one active session at a time.
5. Free reports
We may allow visitors to run a limited number of free reports without an account. Free access is provided on a best-effort basis, may be rate-limited, and may be changed or discontinued at any time.
6. Subscriptions, credits, and billing
One report uses one credit. Paid plans provide a monthly allotment of credits. Subscriptions are billed in advance on a recurring monthly basis through our payment processor, and by subscribing you authorize us to charge your payment method on each renewal date until you cancel. Unused monthly credits may roll over into the following month up to a cap, and credits above the cap are forfeited. One-time credit top-ups are added to your balance and are non-refundable once purchased. If you upgrade your plan, the new plan's credits are added to your existing balance and the new rate applies going forward. You may cancel at any time, and cancellation takes effect at the end of your current billing period, with access retained until then. We do not provide prorated refunds for partial periods. We may change pricing, allotments, and caps on a prospective basis with notice. If a payment fails, we may suspend access until the balance is resolved.
7. Refunds
Except where required by law, fees are non-refundable, including subscription fees and one-time top-up purchases.
8. Acceptable use
You agree not to: resell, redistribute, or sublicense the Service or its output as a competing data product; access the Service through automated means except as expressly permitted, or attempt to bypass rate limits, security, or usage controls; share your account credentials or use the Service to exceed your plan's limits; reverse engineer or attempt to extract our underlying methods or source code; or use the Service for any unlawful purpose or in violation of Meta's terms when running actual advertising campaigns. We may suspend or terminate accounts that violate these Terms.
9. Data accuracy and no guarantee
Availability results, audience sizes, match quality, and AI suggestions are estimates provided for planning purposes. They are based on data and tools controlled by third parties and may be incomplete, may change without notice, or may differ from what you see inside Meta's advertising platform. We do not guarantee the accuracy, completeness, or continued availability of any targeting, and we do not guarantee any advertising or business outcome.
10. AI-generated content
The Service uses artificial intelligence to generate targeting suggestions. AI output may be inaccurate or incomplete. You are responsible for reviewing and verifying any suggestion inside Meta's advertising tools before relying on it.
11. Intellectual property
The Service, including its software, design, and content (excluding your inputs and third-party data), is owned by DigitalTreehouse and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable right to use the Service in accordance with these Terms. You retain ownership of the inputs you submit and the reports generated for you, and you may use those reports for your own business purposes.
12. Third-party services
The Service relies on third-party providers, including Meta's advertising APIs, our AI provider, our payment processor, and our hosting provider. Your use of the Service may be subject to those providers' terms, and we are not responsible for their acts or omissions.
13. Disclaimers
The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure.
14. Limitation of liability
To the maximum extent permitted by law, DigitalTreehouse will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising from your use of the Service. Our total liability for any claim relating to the Service will not exceed the amount you paid us in the three months before the event giving rise to the claim.
15. Indemnification
You agree to indemnify and hold harmless DigitalTreehouse from any claims, damages, or expenses arising from your use of the Service or your violation of these Terms.
16. Termination
We may suspend or terminate your access at any time for violation of these Terms or for any conduct that we reasonably believe harms the Service or other users. You may stop using the Service at any time.
17. Changes to these Terms
We may update these Terms from time to time. If we make material changes, we will update the date above and may provide additional notice. Your continued use of the Service after changes take effect constitutes acceptance.
18. Governing law
These Terms are governed by the laws of the State of Tennessee, without regard to its conflict of laws rules. Any dispute will be resolved in the state or federal courts located in Tennessee.
19. Contact
DigitalTreehouse LLC, 725 Cool Springs Blvd, Suite 600, Franklin, TN 37067. Email: support@findaudiences.com